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Our Dynamic AX implementation for a prominent exhibition design agency

Our Dynamic Implementation helped this exhibition design agency find the maximum ROI within their solution by customizing the platform to their unique requirements.

THE CLIENT

Our client is an Exhibit Design Agency specializing in delivering engaging and memorable customer experiences. They provides end to end solution to their customers. Netsmartz has implemented Dynamics AX 2012 R2 System for them in order to streamline their business processes and create an ecosystem to improve their operations. The new system makes it possible to generate important information in the form of reports and dashboards for the management to facilitate quick and accurate decisions.

CHALLENGES
  • The company could only implement selected features from different modules and was not able to use some of the important features provided in the standard system.
  • Our client had implemented an Inventory and Warehouse Management system but could not map it to its current business processes.
  • Users were facing issues with interfaces, due to lack of training and configuration specific to user roles.
  • Some of the business processes were very unique to their business practices and the system needed to be customized to accommodate them.
APPROACH & SOLUTION

The company’s business processes were unique and complicated because of the nature of the company’s business. Standard AX features accommodate most of the processes but they need to be tweaked a bit in order to make things simple and easy for the business user. The Dynamics AX solution we implemented has been customized to fit the company’s unique business needs.

BENEFITS
  • Improved insight and control over operations.
  • Maintenance of profit margins, control of overheads and increased productivity.
  • Streamlined Supply Chain Management, Inventory Management and Warehousing. Enhanced user experience.
  • Improved competitive edge allowing the company to work effectively and offer better customer service to both small and large customers.
  • Reduced overall cost of operations.

We follow Microsoft’s Sure Step methodology during implementation and pride ourselves on customizing the solution till it fits every specific requirement of your business.