Digital Title Management/ InsuranceIndustry
Netsmartz has been working with the client since April 2021 supporting the development, testing, and maintenance of two SaaS platforms focused on auto registration and insurance services.
About The Company
The client is a recognized leader in the title management ecosystem operating in the automotive, insurance, and financial services space.
Delivering title management services via their SaaS platforms, the client digitizes the title processes for movable assets – focusing on simplifying & modernizing a rather tedious industry process. The client partnered with Netsmartz to craft and develop their SaaS-based solutions, add development resources through our staff augmentation model, and get assistance in delivering a solution for their automotive, insurance, and financial services.
The Tech Stack
Helmed by 1 Project Manager,
the team comprised of
10 Engineers and 4-5 QA Specialists working primarily on Java and Selenium.
The Problem Statement
The client was looking for a global technology partner to augment their existing software teams. Being a funded scale-up, they were precise on their requirements for a partner that would help them scale their software development team, deliver on a long-term engagement, map and build on their needs, and develop & support their SaaS platforms.
With some specific engineering and tech stack requirements, they were also actively looking for an organization that could deploy and test on their definitive hardware specifications.
Capital management, long-term engagement, and a scalable partner the client can work with for their IT team extension were critical requirements of the client.
The client was looking for an organization that could help them tackle the below-mentioned challenges and find a suitable solution:
- Addressing the lack of skilled resources at an aggressive price
- Streamlined processes and dedicated teams that worked collaboratively with the client’s IT team
- CI/CD testing and automation testing skills
- Specific hardware and development environment requirements
Netsmartz engaged with the client to develop their first product- title registration software. Once a dedicated team was established, we set up another team to support their second product, which was targeted more toward their insurance service ecosystem.
The initial engagement consisted of a team of 8-9 engineers. After developing and stabilizing the first product, we moved over and took ownership of the second product. To this date, two separate teams are managing and supporting the day-to-day operations of the solutions offered by us.
Building exact SaaS platforms in the digital title space ecosystem, Netsmartz followed the following process to serve the requirements of the client:
We started with assessing the client’s requirements and understanding their tech stack and engineering requirements. After a thoroughly mapping the client requirements, we sorted the candidates for their teams.
Matching the client’s processes
The client had its processes, methodologies, and tech stack. To ensure that the processes and systems were followed, we made sure that the team was introduced to and made familiar with the client’s requirements. The engagement included Sprint planning, introduction to standard collaboration tools, and more.
Mapping & Vetting developers
A proper vetting and interviewing process was followed to shortlist the candidates for the client. After vetting and interviews, the selected candidates are chosen as dedicated resources for the client. The resources were working from global offices with an overlap of the US timezone.
Management of resources
A skilled project manager was allocated and tasked with managing the resources, the requirements, and the day-to-day operations. Additionally, the project manager worked to hold regular SCRUM meetings and manage the deliverables.
Since the client was funded, they required a better strategic investment in establishing a dedicated software team. Netsmartz helped them have their processes objectively defined and delivered solutions through an autonomous expert team. Furthermore, our development team took ownership of their SaaS solutions, which helped grow the platforms.
Netsmartz allocated a wide variety of resources, from senior to junior engineers and from solution architects to project support engineers, to provide the kind of IT support that enabled the client to grow and scale as they wanted.
The robust and ever-evolving engagement allowed the client to scale as they wanted- thus helping them grow in SaaS platforms.
Standing well to our motto of “Your team, Your terms,” we helped the client achieve their key milestones with our dedicated resources.
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