Netsmartz powered the Mobile Application Development with iOS, Android, and React Native for the client across product lines – enabling better field operations and servicing.
About The Company
The client is a Tel Aviv-based organization focusing on service transformation and enhancing customer experience. The client offers a Service Intelligence platform that drives decision-making, provides service insights, and powers tech service providers (technicians and agents).
The Tech Stack
The engagement started with 1 Java, 1 iOS, and 1 Android developer. We scaled the team to add 2 QA resources. 2 React Native developers and a Salesforce developer were also added to the active roster.
The primary challenge was building a complete solution on a pre-existing architecture/codebase made by their in-house resource. While the resource was available in the process, the knowledge transfer window (time frame) was too little.
Thus the team had to understand the codebase and the architecture and then define functionality and tasks.
We had to work with an overlap in the PST timezone. The tasks, standup meetings, and collaboration efforts were slated in PST to ensure consistent interaction, maintenance of a feedback loop, and milestone updates.
Netsmartz followed the following process to fulfill the client’s requirements:
Allocating Appropriate Resources
The preliminary task was to allocate skilled resources to assess the existing codebase and build atop the architecture & requirements shared by the client.
After the resource allocation, the allocated mobile development resources debugged the existing MVP, started daily standups, set milestones, and crafted a plan to encompass client feedback and functional project needs. Automation QC resources were brought in to power the quality assurance.
The project coordinator consistently assessed the progress and iterations while taking care of any feedback loops generated on any tenet application. Additionally, a React Native developer was allocated to the project to work on a parallel problem set in a different product line for the client.
The primary achievements of this project were:
- The Netsmartz team was able to take ownership of the pre-existing codebase, debug it, enhance it and build on top of it – while consistently interacting with the client and shaping the product as needed.
- Netsmartz was able to add Automation QA resources to ensure better UX.
- Within 3 months, Netsmartz shaped the product to enable launch plans, thus reducing the time-to-market for the client.