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Established in 1999, Netsmartz is a Global software development firm with its headquarters in the USA and International tech campuses in North America, APAC, and the EU. We help businesses hire the best developers, build dedicated development teams, and augment their in-house staff. Trusted by Fortune 500 clients, mid-sized enterprises, and start-ups for their digital transformation, Netsmartz fast-tracks your development through nearshore, offshore, and remote team options.

Netsmartz harbors a team of more than 1000+ developers in addition to QA resources, Project managers, and SCRUM masters - all of whom are prevetted and can be dedicatedly deployed to help your business scale.

We have a global presence with offices in Rochester, Vancouver, Mississauga, Singapore, Melbourne, Gurugram, Noida, Chandigarh & Mohali.

With an expertise in Product development, Web application development, Mobile app development, ERP & CRM implementation, eCommerce development, AI/ML, and QA/Software testing, Netsmartz helps businesses build their teams on their terms.

Primarily, you can hire resources to build, manage, scale, or test your own project, build an MVP or add a skill-based capability to your existing teams.

Netsmartz has a diverse clientele around the world. For over 20 years, we’ve worked with Enterprises, Startups and SMEs, delivered services to Founders, VCs and C-level executives, and have helped scale thousands of businesses.

Netsmartz was established in 1999 in Rochester, New York.

With Netsmartz, you can scale or churn teams on demand. We help you bolster your software development, all while eliminating skill unsurety and reducing your TCO. Here are some reasons why you should choose Netsmartz:

  • Your Team, Your Terms: Build your team from a pre-vetted pool of Top 5% Software talent with Hybrid and Nearshore engagement options. We provide scalable IT Teams - saving 60% in costs for our clients.
  • Developers across 100+ skill sets: Access various tech stacks and build your project in React, Node, Python, Angular, Java, Rails, PHP, VueJS, .Net/C#, and many other languages and frameworks.
  • Rick-Free onboarding, pay only if you’re satisfied. Interview the engineers and experience their talent with our delivery methodology for 40 hours - No Cost.

Each member of the development team has at least 2-3 years of experience. You can hire Senior developer resources to work on critical tasks, guide your in-house teams, or bring in a specific skillset for your project.

Cloud Employee Model : A Cloud Employee is an expert software professional we will make available to you who will be dedicated to your project. This could be a single individual or a team.

  • A Cloud Employee is the same as an employee on your payroll, except you avoid the hassle of hiring, HR and payroll.
  • Your Cloud Employee works only on your project and reports directly to you.
  • The Cloud Employee communicates with you daily and follows your processes.
  • A Cloud Employee will work from any of our 10 global locations: Irvine CA, Pittsford, Toronto, Oslo, Singapore, Chandigarh, Mohali, or Gurgaon.

Project-Based Model : The Project-Based Model is a time-bound engagement model effective for projects where requirements are not likely to change during the development process.

  • When you sign up for a project-based engagement, We gather your business requirements (using Confluence) and pick a team to work on your project.
  • We allocate a dedicated Technical Project Manager who closely communicates with you throughout the project lifecycle with regular reports and updates.
  • We follow the Agile Scrum process of software development (using Jira).
  • A flat project-based fee and timeline are decided at the start of the project.
  • The work will take place from any of our world-class, global development centers.

Scrum Team Model : The Scrum Team Model is meant for times when you need an expert team of professionals for short periods of development work. E.g. they could work on one module of your software or a particular phase of development where you need to ramp up the speed of product development.

  • We maintain strict confidentiality and can work on a ‘need to know’ basis if you are concerned about protecting your IP.
  • The Scrum team can be scaled up or down according to your requirements.
  • A full-fledged software development team works on your project as an extension of your team to bolster the development cycle.
  • Full coverage of functionality across all iterations, ownership of features, and releases.

Offshore or Nearshore Development : Select your developers and build your own team to better control resources and timelines. Choose to build your team and hire resources in your timezone – with offshore development. The project is billed using the hourly rates of the developers you select and the expertise you require.

  • The client will have full control over developers, budget, and productivity of resources.
  • Build your team with the expertise needed and scale up or scale down when required. Hire resources in APAC, North America, or Europe.
  • Pay only for the resources you require and save costs. No obligation. No hidden expense.
  • Manage the project how you like and develop bespoke products that delight customers.

Absolutely. We understand the necessity of communication and management. A dedicated project manager and scrum master will be assigned to your project to manage, track, and report progress.

Netsmartz delivers projects under absolute, iron-clad security. Our resources are prevetted, and our contract offers the maximum protection for you and your intellectual property, containing clauses on intellectual property rights, copyrights and an NDA. As a result, you can be absolutely sure that the ownership of the project will be entirely yours.

Netsmartz has global campuses in over 10 locations. We certainly can allocate resources in your time zone.

Most definitely. Our onboarding process is based on careful assessment and prevetting - which includes candidate interviews. You can interview developers for technical know-how, communication skills, and any other test you might want to conduct. In addition, every talent at Netsmartz goes through rigorous technical tests before they are selected to contribute to a project.

To fully grasp the demands of our clients, we go through a comprehensive requirement gathering procedure. We carry out a talent screening procedure to gain a solid understanding of tier capabilities. Additionally, we examine a candidate's language proficiency and knowledge in a specific domain. This complete procedure helps us in finding the best talent and client pair.

After we provide you with these talent profiles, you can conduct interviews and make the final decision.

Before being accepted to Netsmartz’s talent pool, every developer must pass a thorough assessment process that consists of technical skill assessment tests, communication tests, aptitude, and live coding tests.

You can train the employees to help them understand your project and goals.

You can rest assured that this should never happen. However, if at any point you feel dissatisfied, you may count on our full support. We will listen to your concerns and work sincerely to find solutions. We will be pleased to present you with other experts who will better match your project.

The after-service support and maintenance policy includes services such as bug fixes, continuous monitoring, framework upgrades, and technical glitch resolution for product enhancements.

We support North American, Western Europe, MENA, and APAC time zones.

Netsmartz is an ISO 9001:2015 and CMMi3 certified software development company. All of our devices are protected by firewalls with IP restrictions.

You will be the sole owner of your project. This includes NDAs, copyrights, source codes, confidential letters, intellectual property rights, other memorandums of understanding, etc.

We can ensure that the app we create is free of any and all vulnerabilities before delivery. Our software support services consist of the following:

  • Maintenance and Support
  • Software Algorithm Fixes
  • Perfective Maintenance and Support
  • Preventive Maintenance

Yes. Netsmartz holds world-class expertise in building teams on demand and offers cutting-edge technologies that have assisted hundreds of firms in scaling their operations.

We vet them and ask pertinent questions to understand their capabilities and work ethic. We emphasize hiring the right skill level by thoroughly analyzing the candidate we can trust to perform their duties and meet deadlines without micro-managing them.

Certainly, you can arrange a meetup at any of our offices, as and when you prefer. We believe in complete transparency and will be more than happy to have your dedicated teams meet you upfront.

Book a discovery call and let us onboard developers for your project. It’s as simple as that.

Netsmartz offers complete transparency in its development processes - with our highly optimized methodology being highly optimized. As such, you can communicate with your team using any Project management tool like JIRA and manage conversations on Slack, Google Meet, or Microsoft Teams.

All the while, our Project managers ensure constant & consistent communication and updates through daily standups, weekly SCRUM calls, and monthly updates.

Our dedicated teams provide you with a weekly progress report that showcases the progress through milestones and carefully maps the project.

No, we are not a Freelancer site. All of our employees work with us full time, and you hire them for a fixed term. Our employees work from any of our 10 global locations.

We are not a freelance model. Our resources are in-house employees. We have legal and compliance procedures, and we do not operate as a freelance aggregator. We hire tech experts in many domains to provide full support across software development requirements.

We encourage clients to visit our offices to meet and spend time with their Cloud Employee(s). We’ve made sure that our offices are well-equipped and always welcoming to our clients.

  • We provide world-class infrastructure throughout our 10 global locations. Take a tour of one of our world-class facility https://www.netsmartz.com/life-at-netsmartz/take-a-tour
  • The employees are equipped with the latest hardware and software tools, licensed development tools, and fast internet connection for video and voice calls. We encourage you to look at our work-life balance approach, with the motto “Work Hard, Party Harder” at http://www.netsmartz.com/life-at-netsmartz
  • We offer a technical helpdesk you can reach out to if needed.
  • We shortlist and technically screen the cloud employee matching your requirement and mentor them regularly to help them stay motivated on your project.
  • You set out your rules and regulations for us and your employee, and we supervise and handle any non-work-related issues.
  • There are no hiring/HR/payroll costs to you, it’s covered by us.

Simple 4-step process:

  • Let us know your requirements (technology stack, experience level, etc)
  • Interview our developers
  • Select and hire the best
  • Define your terms and get started

Yes, absolutely. You can share your requirements with us, and we will provide a solution. Netsmartz currently works on 50+ technologies and has worked with more than 30+ verticals, so we are sure we will be able to cater to your unique needs. Even if we don’t have one immediately, we should be able to ramp up quickly. Our resources are skilled, prevetted, and have ample experience dealing with unique problem sets.

No, we take care of all the non-work-related issues such as local licensing, permits, and taxes. We handle all human resource management of your Cloud Employee.

A Dedicated Cloud Employee works directly underneath the client. Each employee you hire works exclusively for you. The Cloud Employee is part of your team, just working from a different location. Many clients start with one employee and then form a team. A team typically consists of a technical lead to manage the other staff. You communicate with your technical lead, and if needed, with other members. The technical lead can work onsite at your office.

We can provide you developers with a range of computer programming skills. We have an enormous employee pool in technologies such as PHP, .NET, Ruby on Rails, Python, iOS, Android, PWA, Dynamics CRM & ERP, Angular JS, Node JS, React JS and Java. Apart from technical resources, we also provide support resources to handle your sales and marketing efforts as well as product L1 support and maintenance.

We currently have over 1000+ Employees working from our 10 global locations.

We have a proven process in place, and our model works. We use Jira as a Project Management tool. Organizations tend to enjoy working with our outsourced resources since the engagement is fluid and seamless, and they use Jira to track the project progress. It has taken years of learning and experience to get to where we are today.

We encourage you to try our model for a week and provide us with your feedback so that we can manage your concerns and trepidations. We say this with confidence, you will be delighted and continue working with us.

Jira is the answer to your question. We engage in an Agile Scrum manner.

Absolutely. All our staff hold university degrees and typically take English modules to further their language skills. Not to mention, they have ample experience on-site and working with a global diaspora.

No, you will find all our Employees proficient in English. They represent your business and will never mention Netsmartz. We will fully white label you.

All employees are hired by Netsmartz on a permanent basis. The resource you choose to work on your project becomes your dedicated employee housed in our supervised offices. Your contract will be direct with Netsmartz LLC, a US-based company.

Yes, this is not a problem. In fact, we encourage this and have VNC Viewer and TeamViewer readily available to see them do it live. Just in case if for some reason you can’t see them live, we will ask our developer to get on a video call with you and explain the code they have written.

Yes, we provide free technical trials for 1 week.

We typically supply full-time Employees working 160 hours per month. However, we can also provide part-time staff on a T&M basis, which would be costlier.

We can schedule a discovery call to discuss your job role specifications. Our team will then start the recruitment process. This normally takes 1 to 2 weeks but depending on the skill-set you require, we can have this accomplished in as early as 2 to 3 days.

Yes, of course. Consider us as an extension of your office. With 10 or more employees, we can create a team and offer you an offshore development center as well as dedicated labs within our infrastructure.

We require the following in advance:

  • Signed contract with Netsmartz
  • We will raise the invoice for the first 160 hours.

Within 5 working days of signing the contract and paying the 1st month fee.

We require 30 days written a notice of the termination. Replacements are also available at any time should you become dissatisfied with your team member and the situation cannot be improved.

Yes, we have over 500,000 sq. feet of space in our 10 global offices. We can scale up or down according to your requirements. We ensure your entire team works in the same office together for better communication. For team sizes above 10, we also create a dedicated lab with your branding.

With 1000+ employees, we maintain a 5% bench and that allows us to scale up almost immediately for most common technologies.

We provide all the latest hardware and software.

Hardware includes:

  • Powerful PCs and laptops (including MAC’s)
  • Dual Screen systems
  • TFT monitors
  • Fax machine, scanners, and printers
  • Skype webcams
  • Headphones
  • Grand stream Desk Phones
  • Our conference rooms are equipped with latest VOIP hardware and video conferencing systems with overhead projectors.

Software includes:

  • Licensed office software
  • Windows OS
  • Mac OS
  • Licensed Development & Design Tools

Note: If you want a specific hardware and software configuration of your employee machine, that can also be provided.

As a USA company, we are governed by USA laws regarding data protection. Our contract is very protective of you, the client. We are ISO/IEC 27001:2015 CERTIFIED for information Security and follow a stringent process to control this. Our managers are ever present to monitor your employee, but in addition to this, there are other ways we can protect your data.

  • All your data can be stored on your servers in your office. Your employee only has remote access to the data whilst at work, and does not have any of your data saved on our office PC’s unless you allow it.
  • Your data can be stored on the employee’s servers, and the employee only has access to the data while at work. None of the data is accessible when they are out of the office.
  • USB ports, printers, CD-ROMs, and personal e-mail are disabled from your employee’s PC so that nothing can be duplicated, sent on, or taken home.
  • Software such as SpectorSoft is installed on your employee’s PC that monitors exactly what they do. So, you can check the logs at any moment in time.

The number one priority of Netsmartz is safeguarding a client’s data and valuable intellectual property, and we offer protection methods for working with your employee.

Thin-Client Solution. The client’s employee can work in a virtual environment in which your employee’s PC and keyboard are connected directly to your systems. This ensures that all your valuable intellectual property is stored directly on your server back home and not on the employee’s PC or desktop.

  • You may request our IT staff to disable certain applications, software, and personal webmail’s in your virtual employee’s PC or laptop. You may even request that your virtual employee is denied access to certain websites.
  • You may also request to disable all external drives and accessories on an employee’s system (such as pen drives, CDs and DVDs).

What is an FTE model? A Full-Time Equivalent (FTE) is a unit that indicates the full workload of a single team member across various contexts, often measuring a person's involvement in a project. An FTE of 1.0 is equivalent to one full-time person, and an FTE of 0.5 equals half of a full workload.

You can equate how many hours 1 FTE works in 1 month: (40 hours per week X 52 weeks per year) / 12 months per year = 173.33 hours per month.

Full-time equivalents (FTEs) is a metric that measures the total number of full-time employees you have based on hours worked rather than the exact number of employees. Each part-time employee counts as a fraction of one FTE based on how many hours they work on average.

We have 10 global centers - which serve as tech campuses for our developers. While the majority of our developers/engineers are based in India and the USA, our resources are allocated across different campuses in APAC, EU, and North America.

Singapore (GMT+8)

  • Cloud Employee
  • Scrum Team
  • Project Based

We have a stringent hiring process. Each candidate will undergo multiple interviews/technical test assessments conducted by each business unit head.

Our direct managers monitor the resource’s projects, assignments and overall work performance, as well conducting regular meetings and assessments. We also ensure constant career growth for our resources with ongoing learning/certifications.

Employees will have laptops, licensed tools, and stable internet speed for their work duties.

After discussing your requirements and discrepancy in quality, we take between 3-10 days to deploy a replacement. That said, we require a knowledge transfer to allocate the new resource.

Yes, we do. We can build you a full-fledged product team - right from the Product manager & BA to Dedicated developers and QA resources.

7 days or earlier, based on resource availability. We’ve had experience in building a team in 48 hours to accommodate client requirements as well.

Yes, our rates are fairly competitive to support client expectations. We even deliver services to bootstrapped startups, SMEs, and fairly new software players - which says a lot about our price competitiveness.

Teams, Jira, WhatsApp, Zoom, Skype, Emails, or other tracking tasks reports if required. We excel in seamlessness, so management, project handling and communication are not issues for us.

Yes, we can provide company names, but do to NDAs with individual clients, we are unable to share information about their projects.

We ensure quality in our deliverables. To that note, we perform joint calls to understand these challenges. Additionally, we tend to allow them 1 week to remedy these issues. The last option is the replacement of the allocated resource.

Yes, we provide an NDA, which will be spelled out each term on IP/codes/services/rates/termination clauses.

1 month, extendable if the client notifies us 2 weeks in advance & the availability of the resource.

All our resources are trained to work with distributed teams. We will only shortlist and present those profiles to you that have prior experience in working with distributed teams. As for the culture, 90% of our clients are from North America and all our team members are trained internally to understand North American culture.

Not to worry. We absorb the cost of replacement and training on our side, and during that period, we will have the new resource fix the issues created by the original developer.

Yes, we offer support in major global languages.

Yes.

Yes.

Yes. We would provide you with full references for the projects completed. You would also have the option of contacting them to get an independent review of the quality of work performed.

Our services are prepaid at the beginning of each month.

Netsmartz expects payment receipt at the start of each month. If an employee starts working on the 10th of April we would expect payment to be made prior to the 10th of each month.

Clients can set up standing orders or pay via bank transfer. We also accept payments via Visa, Mastercard, and PayPal.

Prices range from US$20 to US$150 per hour, depending on the skill-set and experience of the developer as well as from which location you want your cloud employee to work from. Our margins are fixed and inclusive of recruitment, on-site account manager, facilities, office-space, HR, and payroll.

The billing is done upfront.

We provide the following tools to your employee so you can easily communicate:

  • Skype for Business
  • Local US number
  • Jira PM Tool for tasking and daily updates

We monitor your developer’s attendance and ensure that they are working professionally and through the management of deliverables and milestones through regular standups and managerial discussions.

We do not, however, monitor their daily work output and progress. The employee’s work is monitored and supervised by you, the client, or by our project manager if the team size is 5 or more.

Our model cuts out the agency middleman, allowing you to manage your staff directly ‘day to day’ as though they are in your offices. We are, however, on-site to ensure your employee is working at par with your standards. We also provide the developer with technical support from senior members within the organization as well as mentoring and counseling sessions from our experts.

Yes with conditions. The payment of any incentive bonus must flow through Netsmartz. The full amount will be passed through to the employee and is subject to applicable taxes and withholdings.

Prescheduled meetings are desired to ensure the resource is available during off hours unless there is something that requires immediate attention.

We will continue to provide you support - offer replacement resources, address quality issues, and allocate vetted developers of your choice until you are happy.

Yes, we are more than happy for employers to spend time in our offices. We are an extension of your own offices and this is a good chance for you to further get to know your employee or team. If you decide to visit any of our offices, you will be our guest from the time you land.

Yes, it is allowed, and we can discuss logistics for the trip on a case-by-case basis.

We pride ourselves on being an extension of our client's offices and have teams of 2, 5, 10, 25, and up, so it all depends on your requirements. We can easily scale up and down.

Yes, we will show you the past work of our employees as part of our referencing process.

Your dedicated developer can work the same hours as your employees do in your own office.

Established in 1999, Netsmartz is a Global software development firm with its headquarters in the USA and International tech campuses in North America, APAC, and the EU. We help businesses hire the best developers, build dedicated development teams, and augment their in-house staff. Trusted by Fortune 500 clients, Mid-sized Enterprises, and start-ups for their digital transformation, Netsmartz fast-tracks your development through nearshore, offshore, and remote team options.

Netsmartz harbors a team of more than 1000+ developers in addition to QA resources, Project managers, and SCRUM masters - all of whom are prevetted and can be dedicatedly deployed to help your business scale.

We have a global presence with offices in Rochester, Vancouver, Mississauga, Singapore, Melbourne, Gurugram, Noida, Chandigarh & Mohali.

With an expertise in Product development, Web application development, Mobile app development, ERP & CRM implementation, eCommerce development, AI/ML, and QA/Software testing, Netsmartz helps businesses build their teams on their terms.

Primarily, you can hire resources to build, manage, scale, or test your own project, build an MVP or add a skill-based capability to your existing teams.

Netsmartz has a diverse clientele around the world. For over 20 years, we’ve worked with Enterprises, Startups and SMEs, delivered services to Founders, VCs and C-level executives, and have helped scale thousands of businesses.

Netsmartz was established in 1999 in Rochester, New York.

With Netsmartz, you can scale or churn teams on demand. We help you bolster your software development, all while eliminating skill unsurety and reducing your TCO. Here are some reasons why you should choose Netsmartz:

  • Your Team, Your Terms: Build your team from a pre-vetted pool of Top 5% Software talent with Hybrid and Nearshore engagement options. We provide scalable IT Teams - saving 60% in costs for our clients.
  • Developers across 100+ skill sets: Access various tech stacks and build your project in React, Node, Python, Angular, Java, Rails, PHP, VueJS, .Net/C#, and many other languages and frameworks.
  • Rick-Free onboarding, pay only if you’re satisfied. Interview the engineers and experience their talent with our delivery methodology for 40 hours - No Cost.

Each member of the development team has at least 2-3 years of experience. You can hire Senior developer resources to work on critical tasks, guide your in-house teams, or bring in a specific skillset for your project.

Cloud Employee Model : A Cloud Employee is an expert software professional we will make available to you who will be dedicated to your project. This could be a single individual or a team.

  • A Cloud Employee is the same as an employee on your payroll, except you avoid the hassle of hiring, HR and payroll.
  • Your Cloud Employee works only on your project and reports directly to you.
  • The Cloud Employee communicates with you daily and follows your processes.
  • A Cloud Employee will work from any of our 10 global locations: Irvine CA, Pittsford, Toronto, Oslo, Singapore, Chandigarh, Mohali, or Gurgaon.

Project-Based Model : The Project-Based Model is a time-bound engagement model effective for projects where requirements are not likely to change during the development process.

  • When you sign up for a project-based engagement, We gather your business requirements (using Confluence) and pick a team to work on your project.
  • We allocate a dedicated Technical Project Manager who closely communicates with you throughout the project lifecycle with regular reports and updates.
  • We follow the Agile Scrum process of software development (using Jira).
  • A flat project-based fee and timeline are decided at the start of the project.
  • The work will take place from any of our world-class, global development centers.

Scrum Team Model : The Scrum Team Model is meant for times when you need an expert team of professionals for short periods of development work. E.g. they could work on one module of your software or a particular phase of development where you need to ramp up the speed of product development.

  • We maintain strict confidentiality and can work on a ‘need to know’ basis if you are concerned about protecting your IP.
  • The Scrum team can be scaled up or down according to your requirements.
  • A full-fledged software development team works on your project as an extension of your team to bolster the development cycle.
  • Full coverage of functionality across all iterations, ownership of features, and releases.

Offshore or Nearshore Development : Select your developers and build your own team to better control resources and timelines. Choose to build your team and hire resources in your timezone – with offshore development. The project is billed using the hourly rates of the developers you select and the expertise you require.

  • The client will have full control over developers, budget, and productivity of resources.
  • Build your team with the expertise needed and scale up or scale down when required. Hire resources in APAC, North America, or Europe.
  • Pay only for the resources you require and save costs. No obligation. No hidden expense.
  • Manage the project how you like and develop bespoke products that delight customers.

Absolutely. We understand the necessity of communication and management. A dedicated project manager and scrum master will be assigned to your project to manage, track, and report progress.

Netsmartz delivers projects under absolute, iron-clad security. Our resources are prevetted, and our contract offers the maximum protection for you and your intellectual property, containing clauses on intellectual property rights, copyrights and an NDA. As a result, you can be absolutely sure that the ownership of the project will be entirely yours.

Netsmartz has global campuses in over 10 locations. We certainly can allocate resources in your time zone.

Most definitely. Our onboarding process is based on careful assessment and prevetting - which includes candidate interviews. You can interview developers for technical know-how, communication skills, and any other test you might want to conduct. In addition, every talent at at Netsmartz goes through rigorous technical tests before they are selected to contribute to a project.

To fully grasp the demands of our clients, we go through a comprehensive requirement gathering procedure. We carry out a talent screening procedure to gain a solid understanding of tier capabilities. Additionally, we examine a candidate's language proficiency and knowledge in a specific domain. This complete procedure helps us in finding the best talent and client pair.

After we provide you with these talent profiles, you can conduct interviews and make the final decision.

Before being accepted to Netsmartz’s talent pool, every developer must pass a thorough assessment process that consists of technical skill assessment tests, communication tests, aptitude, and live coding tests.

You can train the employees to help them understand your project and goals.

You can rest assured that this should never happen. However, if at any point you feel dissatisfied, you may count on our full support. We will listen to your concerns and work sincerely to find solutions. We will be pleased to present you with other experts who will better match your project.

The after-service support and maintenance policy includes services such as bug fixes, continuous monitoring, framework upgrades, and technical glitch resolution for product enhancements.

We support North American, Western Europe, MENA, and APAC time zones.

Netsmartz is an ISO 9001:2015 and CMMi3 certified software development company. All of our devices are protected by firewalls with IP restrictions.

You will be the sole owner of your project. This includes NDAs, copyrights, source codes, confidential letters, intellectual property rights, other memorandums of understanding, etc.

We can ensure that the app we create is free of any and all vulnerabilities before delivery. Our software support services consist of the following:

  • Maintenance and Support
  • Software Algorithm Fixes
  • Perfective Maintenance and Support
  • Preventive Maintenance

Yes. Netsmartz holds world-class expertise in building teams on demand and offers cutting-edge technologies that have assisted hundreds of firms in scaling their operations.

We vet them and ask pertinent questions to understand their capabilities and work ethic. We emphasize hiring the right skill level by thoroughly analyzing the candidate we can trust to perform their duties and meet deadlines without micro-managing them.

Certainly, you can arrange a meetup at any of our offices, as and when you prefer. We believe in complete transparency and will be more than happy to have your dedicated teams meet you upfront.

Book a discovery call and let us onboard developers for your project. It’s as simple as that.

Netsmartz offers complete transparency in its development processes - with our highly optimized methodology being highly optimized. As such, you can communicate with your team using any Project management tool like JIRA and manage conversations on Slack, Google Meet, or Microsoft Teams.

All the while, our Project managers ensure constant & consistent communication and updates through daily standups, weekly SCRUM calls, and monthly updates.

Our dedicated teams provide you with a weekly progress report that showcases the progress through milestones and carefully maps the project.

No, we are not a Freelancer site. All of our employees work with us full time, and you hire them for a fixed term. Our employees work from any of our 10 global locations.

We are not a freelance model. Our resources are in-house employees. We have legal and compliance procedures, and we do not operate as a freelance aggregator. We hire tech experts in many domains to provide full support across software development requirements.

We encourage clients to visit our offices to meet and spend time with their Cloud Employee(s). We’ve made sure that our offices are well-equipped and always welcoming to our clients.

  • We provide world-class infrastructure throughout our 10 global locations. Take a tour of one of our world-class facility https://www.netsmartz.com/life-at-netsmartz/take-a-tour
  • The employees are equipped with the latest hardware and software tools, licensed development tools, and fast internet connection for video and voice calls. We encourage you to look at our work-life balance approach, with the motto “Work Hard, Party Harder” at http://www.netsmartz.com/life-at-netsmartz
  • We offer a technical helpdesk you can reach out to if needed.
  • We shortlist and technically screen the cloud employee matching your requirement and mentor them regularly to help them stay motivated on your project.
  • You set out your rules and regulations for us and your employee, and we supervise and handle any non-work-related issues.
  • There are no hiring/HR/payroll costs to you, it’s covered by us.

Simple 4-step process:

  • Let us know your requirements (technology stack, experience level, etc)
  • Interview our developers
  • Select and hire the best
  • Define your terms and get started

Yes, absolutely. You can share your requirements with us, and we will provide a solution. Netsmartz currently works on 50+ technologies and has worked with more than 30+ verticals, so we are sure we will be able to cater to your unique needs. Even if we don’t have one immediately, we should be able to ramp up quickly. Our resources are skilled, prevetted, and have ample experience dealing with unique problem sets.

No, we take care of all the non-work-related issues such as local licensing, permits, and taxes. We handle all human resource management of your Cloud Employee.

A Dedicated Cloud Employee works directly underneath the client. Each employee you hire works exclusively for you. The Cloud Employee is part of your team, just working from a different location. Many clients start with one employee and then form a team. A team typically consists of a technical lead to manage the other staff. You communicate with your technical lead, and if needed, with other members. The technical lead can work onsite at your office.

We can provide you developers with a range of computer programming skills. We have an enormous employee pool in technologies such as PHP, .NET, Ruby on Rails, Python, iOS, Android, PWA, Dynamics CRM & ERP, Angular JS, Node JS, React JS and Java. Apart from technical resources, we also provide support resources to handle your sales and marketing efforts as well as product L1 support and maintenance.

We currently have over 1000+ Employees working from our 10 global locations.

We have a proven process in place, and our model works. We use Jira as a Project Management tool. Organizations tend to enjoy working with our outsourced resources since the engagement is fluid and seamless, and they use Jira to track the project progress. It has taken years of learning and experience to get to where we are today.

We encourage you to try our model for a week and provide us with your feedback so that we can manage your concerns and trepidations. We say this with confidence, you will be delighted and continue working with us.

Jira is the answer to your question. We engage in an Agile Scrum manner.

Absolutely. All our staff hold university degrees and typically take English modules to further their language skills. Not to mention, they have ample experience on-site and working with a global diaspora.

No, you will find all our Employees proficient in English. They represent your business and will never mention Netsmartz. We will fully white label you.

All employees are hired by Netsmartz on a permanent basis. The resource you choose to work on your project becomes your dedicated employee housed in our supervised offices. Your contract will be direct with Netsmartz LLC, a US-based company.

Yes, this is not a problem. In fact, we encourage this and have VNC Viewer and TeamViewer readily available to see them do it live. Just in case if for some reason you can’t see them live, we will ask our developer to get on a video call with you and explain the code they have written.

Yes, we provide free technical trials for 1 week.

We typically supply full-time Employees working 160 hours per month. However, we can also provide part-time staff on a T&M basis, which would be costlier.

We can schedule a discovery call to discuss your job role specifications. Our team will then start the recruitment process. This normally takes 1 to 2 weeks but depending on the skill-set you require, we can have this accomplished in as early as 2 to 3 days.

Yes, of course. Consider us as an extension of your office. With 10 or more employees, we can create a team and offer you an offshore development center as well as dedicated labs within our infrastructure.

We require the following in advance:

  • Signed contract with Netsmartz
  • We will raise the invoice for the first 160 hours.

Within 5 working days of signing the contract and paying the 1st month fee.

We require 30 days written a notice of the termination. Replacements are also available at any time should you become dissatisfied with your team member and the situation cannot be improved.

Yes, we have over 500,000 sq. feet of space in our 10 global offices. We can scale up or down according to your requirements. We ensure your entire team works in the same office together for better communication. For team sizes above 10, we also create a dedicated lab with your branding.

With 1000+ employees, we maintain a 5% bench and that allows us to scale up almost immediately for most common technologies.

We provide all the latest hardware and software.

Hardware includes:

  • Powerful PCs and laptops (including MAC’s)
  • Dual Screen systems
  • TFT monitors
  • Fax machine, scanners, and printers
  • Skype webcams
  • Headphones
  • Grand stream Desk Phones
  • Our conference rooms are equipped with latest VOIP hardware and video conferencing systems with overhead projectors.

Software includes:

  • Licensed office software
  • Windows OS
  • Mac OS
  • Licensed Development & Design Tools

Note: If you want a specific hardware and software configuration of your employee machine, that can also be provided.

As a USA company, we are governed by USA laws regarding data protection. Our contract is very protective of you, the client. We are ISO/IEC 27001:2015 CERTIFIED for information Security and follow a stringent process to control this. Our managers are ever present to monitor your employee, but in addition to this, there are other ways we can protect your data.

  • All your data can be stored on your servers in your office. Your employee only has remote access to the data whilst at work, and does not have any of your data saved on our office PC’s unless you allow it.
  • Your data can be stored on the employee’s servers, and the employee only has access to the data while at work. None of the data is accessible when they are out of the office.
  • USB ports, printers, CD-ROMs, and personal e-mail are disabled from your employee’s PC so that nothing can be duplicated, sent on, or taken home.
  • Software such as SpectorSoft is installed on your employee’s PC that monitors exactly what they do. So, you can check the logs at any moment in time.

The number one priority of Netsmartz is safeguarding a client’s data and valuable intellectual property, and we offer protection methods for working with your employee.

Thin-Client Solution. The client’s employee can work in a virtual environment in which your employee’s PC and keyboard are connected directly to your systems. This ensures that all your valuable intellectual property is stored directly on your server back home and not on the employee’s PC or desktop.

  • You may request our IT staff to disable certain applications, software, and personal webmail’s in your virtual employee’s PC or laptop. You may even request that your virtual employee is denied access to certain websites.
  • You may also request to disable all external drives and accessories on an employee’s system (such as pen drives, CDs and DVDs).

What is an FTE model? A Full-Time Equivalent (FTE) is a unit that indicates the full workload of a single team member across various contexts, often measuring a person's involvement in a project. An FTE of 1.0 is equivalent to one full-time person, and an FTE of 0.5 equals half of a full workload.

You can equate how many hours 1 FTE works in 1 month: (40 hours per week X 52 weeks per year) / 12 months per year = 173.33 hours per month.

Full-time equivalents (FTEs) is a metric that measures the total number of full-time employees you have based on hours worked rather than the exact number of employees. Each part-time employee counts as a fraction of one FTE based on how many hours they work on average.

We have 10 global centers - which serve as tech campuses for our developers. While the majority of our developers/engineers are based in India and the USA, our resources are allocated across different campuses in APAC, EU, and North America.

Singapore (GMT+8)

  • Cloud Employee
  • Scrum Team
  • Project Based

We have a stringent hiring process. Each candidate will undergo multiple interviews/technical test assessments conducted by each business unit head.

Our direct managers monitor the resource’s projects, assignments and overall work performance, as well conducting regular meetings and assessments. We also ensure constant career growth for our resources with ongoing learning/certifications.

Employees will have laptops, licensed tools, and stable internet speed for their work duties.

After discussing your requirements and discrepancy in quality, we take between 3-10 days to deploy a replacement. That said, we require a knowledge transfer to allocate the new resource.

Yes, we do. We can build you a full-fledged product team - right from the Product manager & BA to Dedicated developers and QA resources.

7 days or earlier, based on resource availability. We’ve had experience in building a team in 48 hours to accommodate client requirements as well.

Yes, our rates are fairly competitive to support client expectations. We even deliver services to bootstrapped startups, SMEs, and fairly new software players - which says a lot about our price competitiveness.

Teams, Jira, WhatsApp, Zoom, Skype, Emails, or other tracking tasks reports if required. We excel in seamlessness, so management, project handling and communication are not issues for us.

Yes, we can provide company names, but do to NDAs with individual clients, we are unable to share information about their projects.

We ensure quality in our deliverables. To that note, we perform joint calls to understand these challenges. Additionally, we tend to allow them 1 week to remedy these issues. The last option is the replacement of the allocated resource.

Yes, we provide an NDA, which will be spelled out each term on IP/codes/services/rates/termination clauses.

1 month, extendable if the client notifies us 2 weeks in advance & the availability of the resource.

All our resources are trained to work with distributed teams. We will only shortlist and present those profiles to you that have prior experience in working with distributed Teams. As for the culture, 90% of our clients are from North America and all our team members are trained internally to understand North American culture.

Not to worry. We absorb the cost of replacement and training on our side, and during that period, we will have the new resource fix the issues created by the original developer.

Yes, we offer support in major global languages.

Yes.

Yes.

Yes. We would provide you with full references for the projects completed. You would also have the option of contacting them to get an independent review of the quality of work performed.

Our services are prepaid at the beginning of each month.

Netsmartz expects payment receipt at the start of each month. If an employee starts working on the 10th of April we would expect payment to be made prior to the 10th of each month.

Clients can set up standing orders or pay via bank transfer. We also accept payments via Visa, Mastercard, and PayPal.

Prices range from US$20 to US$150 per hour, depending on the skill-set and experience of the developer as well as from which location you want your cloud employee to work from. Our margins are fixed and inclusive of recruitment, on-site account manager, facilities, office-space, HR, and payroll.

The billing is done upfront.

We provide the following tools to your employee so you can easily communicate:

  • Skype for Business
  • Local US number
  • Jira PM Tool for tasking and daily updates

We monitor your developer’s attendance and ensure that they are working professionally and through the management of deliverables and milestones through regular standups and managerial discussions.

We do not, however, monitor their daily work output and progress. The employee’s work is monitored and supervised by you, the client, or by our project manager if the team size is 5 or more.

Our model cuts out the agency middleman, allowing you to manage your staff directly ‘day to day’ as though they are in your offices. We are, however, on-site to ensure your employee is working at par with your standards. We also provide the developer with technical support from senior members within the organization as well as mentoring and counseling sessions from our experts.

Yes with conditions. The payment of any incentive bonus must flow through Netsmartz. The full amount will be passed through to the employee and is subject to applicable taxes and withholdings.

Prescheduled meetings are desired to ensure the resource is available during off hours unless there is something that requires immediate attention.

We will continue to provide you support - offer replacement resources, address quality issues, and allocate vetted developers of your choice until you are happy.

Yes, we are more than happy for employers to spend time in our offices. We are an extension of your own offices and this is a good chance for you to further get to know your employee or team. If you decide to visit any of our offices, you will be our guest from the time you land.

Yes, it is allowed, and we can discuss logistics for the trip on a case-by-case basis.

We pride ourselves on being an extension of our client's offices and have teams of 2, 5, 10, 25, and up, so it all depends on your requirements. We can easily scale up and down.

Yes, we will show you the past work of our employees as part of our referencing process.

Your dedicated developer can work the same hours as your employees do in your own office.

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Get in touch with one of our experts today.