Creating a Multi-Region Platform to Sell Engineered Access Solutions

ERP system for Logistics


02Team Size

Manufacturing IndustryIndustry

The client, a renowned manufacturer of engineered access solutions, was established in 1899 and they wanted to revamp its store with improved data collection capabilities.

About The Company

The client, a renowned manufacturer of engineered access solutions, was established in 1899 and has since become a leading provider of high-quality products. With a customer base spanning 83 countries and exceeding 100,000, the brand has earned a reputation for delivering reliable and effective solutions. The client has planned to revamp its store with improved data collection capabilities, greater customization options, and streamlined business processes to enhance its operations and better serve its diverse clientele.

AboutThe Company

The Tech Stack

Adobe Commerce

Adobe Commerce





Team Composition

SF Senior Developer, Project Manager

The Problem Statement

The client, a key player in the market with multiple manufacturing and stocking sites across various countries, sought to expand its business to new continents. However, they faced the challenge of aligning their processes and systems to facilitate this expansion. To overcome this hurdle, they enlisted the help of our team and leveraged the cloud capabilities of Salesforce. Our team successfully enabled the expansion of The client’s B2B business and achieved the desired outcomes.

The Challenge

The client’s challenge was the need to improve its management of processes, data, and marketing campaigns to enhance its customer experience and accelerate its sales process. Additionally, they required an easy-to-use system for managing orders placed on their online store and tracking sales of different products.

The Solution

Netsmartz implemented a comprehensive approach that was tailored to meet their unique needs. Throughout the project, we worked closely with the client to ensure that their needs were met and their expectations were exceeded.

  • To improve the customer experience and accelerate the sales process, our team created various components, including Product Display Pages (PDP), Product List Pages (PLP), and custom quick checkout pages, using lightning web components from scratch.
  • We integrated Magento, Salesforce, and SAP systems to facilitate easy order management and sales tracking across different products. This integration allowed The client’s team to easily manage orders placed on their online store and obtain real-time inventory updates from third-party vendors.
  • Our team also enabled The client’s B2B store for customers across continents, delivering a seamless and personalized experience. By implementing B2B functionality in a customizable manner, we enabled customers to view content in their preferred language and make payments in their local currency. Overall, our solutions helped The client to expand its B2B business worldwide and achieve a more efficient and personalized sales process.

Our Process

Netsmartz followed the following process to fulfill the requirements of the client:

Mapping & identifying appropriate resources

At Netsmartz, we conducted a detailed analysis of the project’s scope and requirements to determine the appropriate resources to be assigned to the project.

Team Engagement

The team was provided training for a week before they started working with the client. This involved understanding the client’s niche and requirements. The learning curve enabled them to generate 95% accuracy.

Consistent Client Feedback & Action

At Netsmartz, we prioritize listening to our client’s feedback and concerns. We responded promptly to client feedback, acknowledging receipt and providing action updates. This allowed us to maintain a strong client relationship and ensured that we addressed any concerns or issues they may have promptly and effectively.

The Result

To facilitate the client’s international expansion objectives, we assisted their team by improving their eCommerce processes through seamless integration with SAP for order fulfillment and Magento for inventory management. Our approach involved dynamic solutions that were not hardcoded, resulting in outstanding outcomes. Here’s what we provided them:

  • Quick checkout process
  • Fast order processing
  • Improvement in lead conversion and closing time
  • Improved data tracking and inventory management

Overall, our efforts supported the client’s expansion goals and delivered measurable improvements in their eCommerce processes.


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