Global Technology Solutions Partner
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The client, a renowned manufacturer of engineered access solutions, was established in 1899 and they wanted to revamp its store with improved data collection capabilities.
The client, a renowned manufacturer of engineered access solutions, was established in 1899 and has since become a leading provider of high-quality products. With a customer base spanning 83 countries and exceeding 100,000, the brand has earned a reputation for delivering reliable and effective solutions. The client has planned to revamp its store with improved data collection capabilities, greater customization options, and streamlined business processes to enhance its operations and better serve its diverse clientele.
SF Senior Developer, Project Manager
The client, a key player in the market with multiple manufacturing and stocking sites across various countries, sought to expand its business to new continents. However, they faced the challenge of aligning their processes and systems to facilitate this expansion. To overcome this hurdle, they enlisted the help of our team and leveraged the cloud capabilities of Salesforce. Our team successfully enabled the expansion of The client’s B2B business and achieved the desired outcomes.
The client’s challenge was the need to improve its management of processes, data, and marketing campaigns to enhance its customer experience and accelerate its sales process. Additionally, they required an easy-to-use system for managing orders placed on their online store and tracking sales of different products.
Netsmartz implemented a comprehensive approach that was tailored to meet their unique needs. Throughout the project, we worked closely with the client to ensure that their needs were met and their expectations were exceeded.
Netsmartz followed the following process to fulfill the requirements of the client:
At Netsmartz, we conducted a detailed analysis of the project’s scope and requirements to determine the appropriate resources to be assigned to the project.
The team was provided training for a week before they started working with the client. This involved understanding the client’s niche and requirements. The learning curve enabled them to generate 95% accuracy.
At Netsmartz, we prioritize listening to our client’s feedback and concerns. We responded promptly to client feedback, acknowledging receipt and providing action updates. This allowed us to maintain a strong client relationship and ensured that we addressed any concerns or issues they may have promptly and effectively.
To facilitate the client’s international expansion objectives, we assisted their team by improving their eCommerce processes through seamless integration with SAP for order fulfillment and Magento for inventory management. Our approach involved dynamic solutions that were not hardcoded, resulting in outstanding outcomes. Here’s what we provided them:
Overall, our efforts supported the client’s expansion goals and delivered measurable improvements in their eCommerce processes.
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