Netsmartz was tagged by Samsung to deliver a feature-packed marketplace. Initially, Netsmartz allocated a team of 6 team members consisting of developers, QA and Project Manager. The team size has since scaled to 21 remote team members over the last several years.
Samsung Electronics Co., Ltd. is a South Korean multinational electronics company headquartered, South Korea. It is a global leader in consumer hand held electronics and white goods. Samsung’s India Online Shop has been managed and maintained by Samsung India Electronics eStore team for several years which strongly backed by its dedicated team at Netsmartz.
The team deployed for Samsung consisted of 21 members – which included Project Managers, Developers, QA experts, and a Subject matter expert.
Since the requirement was immediate, Netsmartz had to set up a dedicated team to jumpstart the development process. Samsung, primarily with engagement, was looking for the following tenets and operational capabilities to address its resource requirements –
To build a cohesive engagement replete with updates, QA, and feedback loops, Netsmartz followed the following process.
We started with assessing the client’s requirements and understanding their tech stack and engineering requirements. After a thorough assessment and multiple feedback & interviews, we sorted the candidates for Samsung’s dedicated team.
Netsmartz set up a dedicated team to develop a new storefront for Samsung. An SME (Subject Matter Expert) was appointed to architect the solution. This was necessary to chart the purpose and direction of developer sprints.
The team followed the Agile process using JIRA to keep track of day-to-day tasks and to provide client visibility. A daily Scrum meeting with the client is part of the process. The Project Manager is the Single Point of Contact (SPOC) who liaised with the client
As a result of Netsmartz’s services, Samsung was able to contain multiple storefronts managed through one content management system. This further enabled Samsung to scale their storefronts, manage large amounts of traffic, and add-on plug and play features like multiple payment gateways, distributors, pre-booking, etc.
Furthermore, our Dedicated team model allowed Samsung to add multiple resources to suit their operational requirements easily. Netsmartz’s 24×7 support also helped Samsung handle and solve queries related to Amazon Server, Galera Cluster, and Modsec security.