USA, Canada,
New ZealandLocation
91Team Size
Healthcare IndustryIndustry
Netsmartz improved a healthcare company’s IT infrastructure with a tailored solution, including secure coding practices and automated builds using Azure DevOps. The solution reduced the risk of data breaches and ensured compliance with HIPAA regulations while accelerating feature delivery.
About The Company
The client is a healthcare company that leverages smart technology to provide impactful solutions for the industry’s secure and high-utility applications. They are a leading player in the healthcare industry, providing cutting-edge solutions for seamless compliance and transactions in patient care management.
The Tech Stack
Azure DevOps
Azure Security Center
Azure Policy
Prometheus
Grafana
Promtail
SSMS
SSRS
Loki
Team Composition
4 BA, 2 PM, 46 DEV, 12 QC, 3 DevOps, 11 Support, 5 Customer Onboarding, 8 Sales and Marketing
The Problem Statement
The client was struggling with managing their IT infrastructure and ensuring secure access to sensitive information, all while meeting the complex requirements of HIPAA regulations. They needed to provide the highest level of security, compliance, and reliability to protect patient data and accelerate the delivery of new features and updates to remain competitive in the market. These challenges posed a significant problem for the organization, as they risked non-compliance with HIPAA regulations, which could result in severe penalties and reputational damage.
The Challenge
The challenge was to seamlessly improve the client’s infrastructure while minimizing disruptions to their business operations.
- Reducing the risk of data breaches associated with sensitive patient data was a significant challenge for Netsmartz.
- Patient data is highly valuable on the black market, making it a prime target for cybercriminals. Therefore, it was crucial to implement robust security measures, such as data encryption, access controls, and threat monitoring, to protect patient data.
- Additionally, regular audits and assessments were necessary to identify and fix vulnerabilities quickly before they could be exploited.
The Solution
Netsmartz implemented a comprehensive solution that was tailored to meet their unique needs. Throughout the project, we worked closely with the client to ensure that their needs were met and their expectations were exceeded.
- First, we defined project constraints and clear goals for scalability, reliability, and security, which helped us to ensure that we delivered a solution that met the client’s requirements within the set parameters.
- We then conducted regular audits and assessments to ensure that the website remained compliant with HIPAA regulations and met the highest security and reliability standards. Our team implemented secure coding practices to ensure the website was free from known security weaknesses.
- To enhance reliability, we configured automated builds and deployment pipelines using Azure DevOps that integrate with Azure Security and compliance tools, such as Azure Security Center, Azure Policy, etc. Additionally, we used Prometheus, Grafana, Promtail, and Loki for monitoring and logging to identify and fix issues quickly while ensuring compliance with HIPAA regulations. We also kept track of access to PHI (Protected Health Information) data and performed regular audits to ensure data security and privacy.
Our Process
To build a cohesive engagement replete with updates, QA, and feedback loops, Netsmartz followed the following process.
Talent Identification
We started with assessing the client’s requirements and understanding their tech stack and engineering requirements. After a thorough assessment and multiple feedback & interviews, we sorted the candidates for the client’s dedicated team.
Team Allocation
All team members were of Netsmartz
Team Engagement
Throughout the project, the team maintained a close collaboration with the client to ensure that all of their requirements were met. We followed an agile methodology, holding regular sprint reviews, daily stand-ups, and retrospectives to track progress and quickly address any issues that arose. By following this approach, we were able to ensure that the project progressed smoothly and aligned with the client’s needs.
The Result
Netsmartz successfully addressed the challenges faced by the client by implementing a comprehensive solution tailored to their unique needs. The solution helped the organization improve its IT infrastructure, enhance security and reliability, and maintain compliance with HIPAA regulations.
Overall, the solution provided by Netsmartz enabled the healthcare organization to reduce the risk of data breaches associated with sensitive patient data while accelerating the time to market for new features and updates, which helped them to achieve their business objectives.
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