The pandemic has birthed many eCommerce stars, and Nike is one of the brightest of them all.
How did Nike drastically expand their eCommerce sales? The epidemic offered a significant lift, but the fact is that Nike made a strategic choice in 2017 to focus on its direct business. That year, Nike began its Consumer Direct Offense effort,” driven by Nike’s Triple Double strategy: 2X Innovation, 2X Speed, and 2X Direct Links with customers.” The approach corresponded with forming a new direct organization that combined Nike.com, Direct-to-Consumer retail, and Nike+ digital goods under a single leadership team.
Let’s learn how Nike boosted its sales by shifting toward eCommerce stores: