Dynamics365 is a Cloud-based ERP & CRM enterprise system built by Microsoft for flexibility & extensibility. Dynamics365 is not an ERP or CRM application, however it is a combination of both. Dynamics365 is next step in evolution of combined ERP & CRM product.
What makes Dynamics365 different than a typical ERP or a CRM that it resides only on cloud. Customers using Dynamics365 can use various innovative applications built by partners with the full trust and confidence from Microsoft Appsource.
Microsoft Dynamics 365 provides organizations of all sizes with the tools to manage their finances and operations, along with support for customer relationships—including specific applications for Sales, Marketing, Customer Service, Field Service, and Project-based Services—all from a single application that provides full visibility across all areas.
Because Microsoft Dynamics 365 integrates fully with Office 365, your staff remains productive using familiar productivity tools.