What is Dynamics365
Dynamics365 is a Cloud-based ERP & CRM enterprise system built by Microsoft for flexibility & extensibility. Dynamics365 is not an ERP or CRM application, however it is a combination of both. Dynamics365 is next step in evolution of combined ERP & CRM product.
What makes Dynamics365 different than a typical ERP or a CRM that it resides only on cloud. Customers using Dynamics365 can use various innovative applications built by partners with the full trust and confidence from Microsoft Appsource.
How You Can Benefit from Microsoft Dynamics 365
Microsoft Dynamics 365 provides organizations of all sizes with the tools to manage their finances and operations, along with support for customer relationships—including specific applications for Sales, Marketing, Customer Service, Field Service, and Project-based Services—all from a single application that provides full visibility across all areas.
Because Microsoft Dynamics 365 integrates fully with Office 365, your staff remains productive using familiar productivity tools.
Even More Capabilities
Microsoft Dynamics 365 offers even more capabilities, including:
- A Customer Portal, featuring a self-service knowledge base and community forum.
- Business intelligence, that collects data from different sources and offers insights into buyer trends, high-demand and high-profit products, and marketing effectiveness.
- PowerApps and Power Flow, which make it easy for users to create their own web and mobile apps to customize Dynamics 365 to the way your company does business.
- AppSource, a resource for users to try and buy additional applications that expand on the capabilities of Dynamics 365 with features and functions focused on specific needs.
Great on their own & even better together